- "I'll tell them how awesome you are."
~ Shannon B.Former Supervisorat RightRound, LLCWith an MFA in Directing and over 20 years of experience in design, writing, and creative project management, I live to help people create their best work.
- Professional Experience
Founder & Director
November 2018 - Present
I am the founder of a nonprofit corporation dedicated to helping educate, advocate for, and inspire people with misophonia, a neurological disorder. From filing paperwork to managing the website and social outreach, I do almost everything.
Feb 2018 - May 2019I was the single point of contact for 80+ clients of a successful digital marketing firm. All client report reviews were lead by me; explaining Google Analytics stats and creating robust marketing plans based on results. I orchestrated all client campaign launches and service support. I managed most team projects in Wrike. I did many other things like overseeing client budgets, press releases, mailing list generation, and other creative projects.AppleAppleCare Support Agent: iOS & OSXMarch 2014 - June 2017Provide phone-based technical support for Apple's iOS devices, as well as desktop and portable computers using OS X, such as MacBook Pros and iMacs.
RightRound LLCSXSW Registration Support LeadFeb 2014 - Mar 2014Lead team of IT support providers who assisted South-By-Southwest (SXSW) Music, Film, Interactive, and Education Conferences with registration of attendees and guest presenters.
Loring Woodriff Real Estate AssociatesGraphics and Technology ManagerJul 2012 - Jan 2013Managed marketing for a successful real estate firm. Designed and produced marketing materials for print and web. Orchestrated SEO and social media outreach. Managed consistency of brand in print and web. Researched and managed all technology initiatives including network, website admin, VOIP phone admin, etc. Assisted staff of nearly 30 real estate agents with tech support and marketing of their individual brands and properties.
C-VILLE WeeklyOperations ManagerJun 2009 - May 2012Orchestrated the office operations and technology for an established alternative weekly newspaper. Administrated and advised staff on technology, including SEO, web design and development, strategic social marketing, managing online ads, etc. Managed the CMS for two different newspapers. Worked as liaison between clients, designers, and sales associates to ensure accurate advertising creation and publication.
Live ArtsMarketing DirectorFeb 2008 - Jan 2009Oversaw creation of marketing materials for successful community theatre. Supervised designers in making original and compelling posters, ads, etc. for play performances as well as outreach initiatives such as community education (youth theatre camps, acting classes, etc), fundraisers, and special events. Designed full-color print collateral. Managed all website content via Wordpress. Created successful marketing campaigns via email marketing, Facebook, Twitter, radio advertising, video productions, newspapers. Established valuable in-kind partnerships with local businesses.
AppleiPhone Sales & Support; UK and Ireland Sales SupportApr 2007 - Jan 2008Provided phone support for Apple customers located in the UK and Ireland, including sales of iPods and iPhones, escalation of customer service concerns, some technical support for Apple products, and general customer service.
Academic SuperstoreSenior Product Manager; Print Marketing ManagerMay 2002 - Jun 2006Headed selection and merchandising of over 19,000 software and hardware products. Researched, initiated, and managed essential partnerships with vendors. Oversaw online content management, pricing, and product advocacy. Directed exclusive marketing initiatives. Provided product support. Single-handedly introduced profitable product lines which directly contributed to company revenue growth. Managed an in-house design team. Oversaw the design, layout, and production of print marketing vehicles including full-color catalogs, brochures, and ads in national publications. Created budget, workflow, and scheduling improvements to print production process.Texas Tech UniversityTheatre InstructorAug 1999 - Dec 2001Instructor of undergraduate courses:Introduction to Acting,Principles of Acting,and Introduction to Cinema.
Texas Tech University
Theatre - Acting & Directing, MFA 1999 - 2001Thesis: The Zen of Ionesco: A Production of Victims of Duty.Founder of Alternative Fuels, original improvisational comedy troupe.
Tarleton State University
Theatre, BFA 1992 - 1997Founded and edited campus literary journal, Anthology. Very active in theatrical productions as an actor, director, scenic designer, properties artisan, pyrotechnician, designer of publicity materials, etc.
Douglas MacArthur HighschoolTheatre Design and Technology, High School Diploma
- SkillsGraphic Design
InDesign, Photoshop, scissors and glue.
You name it, I do it.PublicityPromotion power.Writing and EditingI brought my pencil. Gimme something to write on.TechnologyInsight and innovation.
- Art ProjectsHere are some examples of creative projects I have thought of and made happen.Cocktail RhetoricCocktail Rhetoric is a tiny, live talk show that has been presented in Austin and Charlottesville. Each week, I would share a few drinks on stage with a different guest and we'd sometimes invite musicians to play. Cocktail Rhetoric is never recorded or broadcast, so only the people present at each show experience it.Stuff I Am Working On NowI always have a bunch of creative projects in the works. Currently, I am actively crafting a new website app based on crowdfunding, a dramatic short fringe theatre piece, a book on using mindfulness to overcome destructive habits, a fun dental hygiene product (!), and a top-secret alt-reality puzzle book experience. Stay tuned!